The goal of the course is to prepare students to become familiar with the current theories, practices, tools and techniques in knowledge management (KM), and to assist students in pursuing a career in the information sector for profit and not for profit organizations.
The learning outcomes of this course are:
- Identify and select tools and techniques of KM for the stages of creation, acquisition, transfer and management of knowledge
- Analyze and evaluate tangible and intangible knowledge assets and understand current KM issues and initiatives
- Evaluate the impact of technology including telecommunications, networks, and Internet/intranet role in managing knowledge
Pre-Requisites: ICTM 607
Textbook: Koenig, Michael E. D. and T. Kanti Srikantaiah (eds.) Knowledge Management Lessons Learned: What Works and What Doesn’t. Medford, N.J., Information Today. 2004